Skip to main content
All CollectionsWalletWithdrawals
Why was my withdrawal request not processed?
Why was my withdrawal request not processed?
Updated over a year ago

We understand that a rejected withdrawal request can be frustrating, but we're here to assist you. Common reasons for rejected withdrawals include:

  1. Failure to meet wagering requirements

  2. Invalid or incorrect wallet address

  3. Pending account verification

  4. Gas or network fee changes

In case your withdrawal is rejected, the funds will be immediately refunded to your account. Feel free to attempt the withdrawal again after addressing the identified issues. If you encounter any challenges or have questions, our live chat support is available to assist you promptly.

Did this answer your question?